Lantern Theater Company
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Me and the Devil (2021)
Streaming Lantern Theater Company virtual performances is easy! Click the PLAY button above for a short video guide to help you get started.

FALL 2021 DIGITAL SEASON

Me and the Devil
Now - Oct. 17, 2021

The Plague
Premieres Oct. 7, 2021
Frequently Asked Questions About Streaming Lantern Performances
LAST UPDATED 9/9/21

FOR 2020/21 SEASON SUBSCRIBERS

I am a 2020/21 Season Series/Flex subscriber. What is the latest news on my digital season?
THANK YOU for being a Lantern subscriber during this unique virtual season! We sent an update to all subscribers in July regarding newly filmed premiere productions of Me and the Devil and The Plague, both of which are included in your current season subscription. If you did not receive this update, please reach out to our Box Office Team as soon as possible at boxoffice@lanterntheater.org or 215.829.0395. This fall, we are available to assist you 10AM to 8PM on weekdays and 1PM to 8PM on weekends; we will also remain open until 11:59PM EDT on the each production's final day of streaming.

When will I receive my subscriber links to watch Me and the Devil and The Plague?
You will receive your ticket access links via email on each production's premiere date: on Thursday 9/9 for Me and the Devil and on Thursday 10/7 for The Plague.

GENERAL INFO & HOW TO BUY TICKETS

Do I need to purchase Me and the Devil and The Plague tickets for a specific date and time?
No. Both Me and the Devil and The Plague will be available to stream for a specific range of dates, but you can watch on the day and time of your own choosing. Your email confirmation will include your private ticket access link, which will provide on-demand access to each production for one viewing during the streaming period. Once you launch the stream, you will have 72 hours to finish watching – except on the FINAL DAY of each production's streaming period, in which case you must launch the stream by 11:59PM EDT.

How can I purchase tickets for friends and family?
Please call the Box Office at 215.829.0395. We would be happy to assist you with the purchase of multiple tickets or tickets for friends and family.

Are show programs available?
The show program for Me and the Devil is available now and can be downloaded here. Show programs for upcoming digital plays, including The Plague, will be available on each production's first day of streaming. A link to the program will be included in the email reminder that we'll send you on the first day of each production's streaming period.

ACCESSING THE PERFORMANCE

How do I access Me and the Devil and The Plague?
Your email order confirmation will include your private ticket access link, which will provide on-demand access to each production for one viewing during the streaming period. When you're ready to start watching, just click the big red button in your confirmation email; your access code will be validated and the video player will launch in your web browser*. Once you launch the stream, you will have 72 hours to finish watching – except on the FINAL DAY of each production's streaming period, in which case you must launch the stream by 11:59PM EDT. You can watch on most internet-connected devices with email/web browser access, including desktops, laptops, tablets, smartphones, and select smart TVs. This fall, our Box Office team is available to assist you 10AM to 8PM on weekdays and 1PM to 8PM on weekends; we will also remain open until 11:59PM EDT on the each production's final day of streaming.

*We have found that some email clients display the red button as more of a red line. Don't worry, your link to view the performance will be visible in your email confirmation, under "Order Detail."

When can I watch Me and the Devil and The Plague?
Both productions will be available to stream for a specific range of dates, but you can watch on the day and time of your own choosing. Your email confirmation will include your private ticket access link, which will provide on-demand access to each production for one viewing during the streaming period. Once you launch the stream, you will have 72 hours to finish watching – except on the FINAL DAY of each production's streaming period, in which case you must launch the stream by 11:59PM EDT. Your ticket access link is unique and cannot be shared.

What should I do if I misplace my ticket access link?
No worries! If you misplace your link at any point before or during the streaming period, please contact us at boxoffice@lanterntheater.org or 215.829.0395 so we can assist you personally. This fall, our Box Office team is available to assist you 10AM to 8PM on weekdays and 1PM to 8PM on weekends; we will also remain open until 11:59PM EDT on the each production's final day of streaming.

Are the performances password protected?
Yes. Your ticket access link is unique and cannot be shared. If you switch devices or try to log into a second device with your private ticket access link, the stream will cease on the original device and continue in the newly logged-in device.

Can I stream or mirror the show to my smart TV?
You can watch our streaming productions on most internet-connected devices, including your computer, tablet, smartphone, and select smart TVs with email/web browser access. Basically, if you can access your email via your smart TV, you should also be able to click your ticket access link and open the stream in a web browser on your TV. The video player autoscales to your screen size, so your viewing will always be optimized for your specific device. Our Box Office staff can provide some technical assistance, but please note that we are not equipped to help configure viewing on your specific TV given the wide array of products on the market. We have found the following resource helpful and think you will, too: https://www.wikihow.com/Category:Connecting-Devices-to-Television-Sets

What should I expect for streaming video quality?
All Lantern digital productions will stream to you at resolutions up to 1080p HD. Your viewing experience will be determined largely by your individual internet connection, the device you're using to watch, the proximity of your device to your router, and other active devices connected to your WiFi. As with most streaming video platforms, you will automatically see optimized versions of the stream for different devices and connection speeds, in real time. A slower internet connection is indicated by the video buffering, constantly freezing or reloading, and choppiness. A good test of your internet strength is to stream Netflix, Hulu, Amazon, etc. The video player autoscales to your screen size, so your viewing will always be optimized for your specific device.

Can I view Lantern productions offline?
Unfortunately not; due to copyrights and other legal requirements, our productions are not downloadable. You will need to watch the show from our streaming service via a reliable internet connection.

VIDEO PLAYER CONTROLS

Is closed captioning available?
Yes, closed captioning is available for all Lantern digital productions. To enable closed captioning, click the [CC] button on the video player and select English. Captioning can be toggled on/off by selecting either English or Off.

May I pause, rewind, advance, etc. during the performance?
Yes, one of the biggest perks of watching our productions from home is that YOU control the show! Want to grab a snack? PAUSE. Missed a line of dialogue or want to re-watch a great scene? REWIND. Video player controls may vary slightly depending upon the device you are using to access the stream, but please feel free to pause, rewind, and/or advance as you wish during the performance. We will include a 10-second pause for productions with an intermission, but you can remained paused and take as much time as you like.

How do I switch my view to full screen?
This will depend on the device you are using to access the show. In most cases, you will want to locate and click/tap the icon that looks like a square or has arrows facing in opposite directions.

ERROR CODE MESSAGES

I clicked my ticket access link and got one of the following error codes:
  • ERROR: "This video is not yet available."
    EXPLANATION: The stream is not yet available. The streaming period for each production is listed on the big red button in your confirmation email.
  • ERROR: "This access code has expired."
    EXPLANATION: Your private ticket access link is no longer valid. This happens for three reasons: (1) your link was already used to watch the show; (2) you are attempting to watch the show after the streaming period has ended; or (3) you may have accidentally launched the show during the streaming period, but did not remain online to watch it. If this last experience happened to you, please contact us at boxoffice@lanterntheater.org or 215.829.0395 for assistance. This fall, our Box Office team is available to assist you 10AM to 8PM on weekdays and 1PM to 8PM on weekends; we will also remain open until 11:59PM EDT on the each production's final day of streaming.
  • ERROR: "Invalid access code."
    EXPLANATION: Your private ticket access link is no longer valid, usually because we have refunded your ticket order at your request. If you believe that you are receiving this message in error, please contact us at boxoffice@lanterntheater.org or 215.829.0395 for assistance. This fall, our Box Office team is available to assist you 10AM to 8PM on weekdays and 1PM to 8PM on weekends; we will also remain open until 11:59PM EDT on the each production's final day of streaming.
  • ERROR: "This access code has exceeded the maximum amount of concurrent viewers. Please make sure that you are not streaming on multiple devices. Return to watching on those other devices or close those devices to resume the stream here. It may take up to three minutes for the stream to resume."
    EXPLANATION: Another device has just accessed the stream using your private ticket access link. Each ticket is valid for viewing the show one time on one device only. If you would like to share the show with a friend outside your household, your friend will need to purchase their own ticket.
HOW TO CONTACT THE BOX OFFICE

Help! I still have questions.
We are here for you! This fall, our Box Office team is available to assist you 10AM to 8PM on weekdays and 1PM to 8PM on weekends; we will also remain open until 11:59PM EDT on the each production's final day of streaming. Please contact us at boxoffice@lanterntheater.org or 215.829.0395.

How will these newly filmed productions be safely produced?
Following a production pause in early 2021 out of an abundance of caution, in summer 2021 we resumed production of newly filmed plays that will stream to you at home this fall. As always when creating plays during this pandemic, all productions will be rehearsed, staged, and filmed under agreement with the applicable union and in full compliance with current CDC, state, and local health guidelines to avoid the spread of Covid-19, including mask-wearing, social distancing, systematic testing, enhanced building ventilation, and a variety of other measures that place primary importance on the health and safety of our participating artists and staff.

How can I stay in the loop?
Additional details information about Me and the Devil, The Plague, and our upcoming 2021/22 season will be announced as additional details are confirmed. For the latest updates, make sure you're on our mailing list!

Pictured: Lawrence Stallings in the world premiere of Me and the Devil (2021). Photo: Mark Garvin.
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Header Photo: Paul L. Nolan, Sally Mercer, and Charles McMahon in Copenhagen (2018); Charlie DelMarcelle, Anthony Lawton, Jered McLenigan, and Brian Anthony Wilson in The Resistible Rise of Arturo Ui (2019); Anthony Lawton and Paul L. Nolan in The Craftsman (2017); and Bi Jean Ngo and Peter DeLaurier in The Tempest (2018). Photos by Mark Garvin.

Lantern Theater Company respectfully acknowledges that it is situated on Lenapehoking, the ancestral and spiritual homeland of the Unami Lenape.

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