Streaming Lantern Theater Company virtual performances is easy! Click the PLAY button above for a short video guide to help you get started.
Frequently Asked Questions About Streaming Lantern Performances
LAST UPDATED 2/27/22
Do I need to purchase Me and the Devil and The Gospel According To... tickets for a specific date and time?
No. All Lantern digital productions are available to stream for a specific range of dates, but you can watch on the day and time of your own choosing. Your email confirmation will include your private ticket access link, which will provide on-demand access to each production for one viewing during the streaming period. Once you launch the stream, you will have 72 hours to finish watching – except on the FINAL DAY of each production's streaming period, in which case you must FINISH watching by 11:59PM EST.
How can I purchase tickets for friends and family?
Please call the Box Office at 215.829.0395. We would be happy to assist you with the purchase of multiple tickets or tickets for friends and family.
Are show programs available?
Show programs will be available on each production's first day of streaming. A link to the program will be included in the email reminder that we'll send you on the first day of each production's streaming period.
How do I access Lantern digital productions?
Your email order confirmation will include your private ticket access link, which will provide on-demand access to each production for one viewing during the streaming period. When you're ready to start watching, just click the big red button in your confirmation email; your access code will be validated and the video player will launch in your web browser*. Once you launch the stream, you will have 72 hours to finish watching – except on the FINAL DAY of each production's streaming period, in which case you must FINISH watching by 11:59PM EST. You can watch on most internet-connected devices with email/web browser access, including desktops, laptops, tablets, smartphones, and select smart TVs.
*We have found that some email clients display the red button as more of a red line. Don't worry, your link to view the performance will be visible in your email confirmation, under "Order Detail."
When can I watch Lantern digital productions?
All Lantern digital productions will be available to stream for a specific range of dates, but you can watch on the day and time of your choosing. Your email confirmation will include your private ticket access link, which will provide on-demand access to each production for one viewing during the streaming period. Once you launch the stream, you will have 72 hours to finish watching – except on the FINAL DAY of each production's streaming period, in which case you must FINISH watching by 11:59PM EST. Your ticket access link is unique and cannot be shared.
What should I do if I misplace my ticket access link?
No worries! If you misplace your link at any point before or during the streaming period, please contact us at email@example.com or 215.829.0395 so we can assist you personally.
Are the performances password protected?
Yes. Your ticket access link is unique and cannot be shared. If you switch devices or try to log into a second device with your private ticket access link, the stream will cease on the original device and continue in the newly logged-in device.
Can I stream or mirror the show to my smart TV?
You can watch our streaming productions on most internet-connected devices, including your computer, tablet, smartphone, and select smart TVs with email/web browser access. Basically, if you can access your email via your smart TV, you should also be able to click your ticket access link and open the stream in a web browser on your TV. The video player autoscales to your screen size, so your viewing will always be optimized for your specific device. Our Box Office staff can provide some technical assistance, but please note that we are not equipped to help configure viewing on your specific TV given the wide array of products on the market. We have found the following resource helpful and think you will, too: https://www.wikihow.com/Category:Connecting-Devices-to-Television-Sets
What should I expect for streaming video quality?
All Lantern digital productions will stream to you at resolutions up to 1080p HD. Your viewing experience will be determined largely by your individual internet connection, the device you're using to watch, the proximity of your device to your router, and other active devices connected to your WiFi. As with most streaming video platforms, you will automatically see optimized versions of the stream for different devices and connection speeds, in real time. A slower internet connection is indicated by the video buffering, constantly freezing or reloading, and choppiness. A good test of your internet strength is to stream Netflix, Hulu, Amazon, etc. The video player autoscales to your screen size, so your viewing will always be optimized for your specific device.
Can I view Lantern productions offline?
Unfortunately not; due to copyrights and other legal requirements, our productions are not downloadable. You will need to watch the show from our streaming service via a reliable internet connection.
Is closed captioning available?
Yes, closed captioning is available for all Lantern digital productions. To enable closed captioning, click the [CC] button on the video player and select English. Captioning can be toggled on/off by selecting either English or Off.
May I pause, rewind, advance, etc. during the performance?
Yes, one of the biggest perks of watching our productions from home is that YOU control the show! Want to grab a snack? PAUSE. Missed a line of dialogue or want to re-watch a great scene? REWIND. Video player controls may vary slightly depending upon the device you are using to access the stream, but please feel free to pause, rewind, and/or advance as you wish during the performance. We will include a 10-second pause for productions with an intermission, but you can remain paused and take as much time as you like.
How do I switch my view to full screen?
This will depend on the device you are using to access the show. In most cases, you will want to locate and click/tap the icon that looks like a square or has arrows facing in opposite directions.
I clicked my ticket access link and got one of the following error codes:
Help! I still have questions.
We are here for you! Please contact us at firstname.lastname@example.org or 215.829.0395.
How can I stay in the loop?
If conditions permit us to stream future productions, we will announce them here on our website and by email. For the latest updates, make sure you're on our mailing list!
Header Photo: Paul L. Nolan, Sally Mercer, and Charles McMahon in Copenhagen (2018); Charlie DelMarcelle, Anthony Lawton, Jered McLenigan, and Brian Anthony Wilson in The Resistible Rise of Arturo Ui (2019); Anthony Lawton and Paul L. Nolan in The Craftsman (2017); and Bi Jean Ngo and Peter DeLaurier in The Tempest (2018). Photos by Mark Garvin.
Lantern Theater Company respectfully acknowledges that it is situated on Lenapehoking, the ancestral and spiritual homeland of the Unami Lenape.