Lantern Theater Company
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Measure for Measure (2019)
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Streaming Lantern Theater Company virtual performances is easy! Click the PLAY button above for a short video guide to help you get started.

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Additional events to be announced soon!

Past Events


Molly Sweeney by Brian Friel
January - March 2021

Frequently Asked Questions About Streaming Lantern Performances
LAST UPDATED 4/6/21

FOR 2020/21 SEASON SUBSCRIBERS

I am a current Lantern subscriber. When will I receive my link to watch Measure for Measure and other upcoming events?
Thank you for being a subscriber! Please watch your inbox on Tuesday, April 6 for an important subscriber update, including your ticket access link for Measure for Measure. If you are not receiving subscriber update emails from us, the likeliest explanation is that it's in your spam folder or we have a different email address on file for you. We are here to help! Please contact us at 215.829.0395 or boxoffice@lanterntheater.org so we can assist you personally. Our Box Office will be open 12PM to 8PM throughout each play's streaming period; we will remain open until 11:59PM EST on the final day of each play's streaming period.

What is included in my subscription package this season?
Your 2020/21 season subscription gives you full access to all upcoming plays and events, including our newly filmed production of Molly Sweeney; The Craftsman, Measure for Measure, and other filmed plays from the Lantern production archives; and additional events that we will be announcing in the coming weeks. Please watch your email inbox for updates as events and dates are confirmed.

BUYING TICKETS & GENERAL INFORMATION

Do I need to purchase tickets for a specific date and time?
No. Each play this season will be available to stream for a specific range of dates, but you can watch on the day and time of your own choosing. Your email confirmation will include your private ticket access link, which will provide on-demand access to each production for one viewing during the streaming period. Once you launch the stream, you will have 24 hours to finish watching – except on the FINAL DAY of each play's streaming period, in which case you must launch the stream by 11:59PM EST.

How can I purchase tickets for friends and family?
Please call the Box Office at 215.829.0395. We would be happy to assist you with the purchase of multiple tickets or tickets for friends and family.

Is there a show program available?
The show program is available in PDF format for Measure for Measure, and includes company bios, dramaturgical information, and other information. Programs for upcoming plays will be available on the first day of streaming.

ACCESSING THE PERFORMANCE

How do I access Measure for Measure and other upcoming plays?
Your email confirmation will include your private ticket access link, which will provide on-demand access to each production for one viewing during the streaming period. When you're ready to start watching, just click the big blue button in your confirmation email; your access code will be validated and the video player will launch in your web browser*. Once you launch the stream, you will have 24 hours to finish watching – except on the FINAL DAY of each play's streaming period, in which case you must launch the stream by 11:59PM EST. You can watch on most internet-connected devices with email/web browser access, including desktops, laptops, tablets, smartphones, and select smart TVs. Our Box Office will be open 12PM to 8PM throughout each play's streaming period to assist you; we will remain open until 11:59PM EST on the final day of each play's streaming period if you need assistance.

*We have found that some email clients display the blue button as more of a blue line. Don't worry, your link to view the performance will be in the same location, under "Order Detail."

When can I watch Measure for Measure and other upcoming plays?
Each play this season will be available to stream for a specific range of dates, but you can watch on the day and time of your own choosing. Your email confirmation will include your private ticket access link, which will provide on-demand access to each production for one viewing during the streaming period. Once you launch the stream, you will have 24 hours to finish watching – except on the FINAL DAY of each play's streaming period, in which case you must launch the stream by 11:59PM EST. Your ticket access link is unique and cannot be shared.

What should I do if I misplace my ticket access link?
No worries! If you misplace your link at any point during the streaming period, please contact us at boxoffice@lanterntheater.org or 215.829.0395 so we can assist you personally. Our Box Office will be open 12PM to 8PM throughout each play's streaming period; we will remain open until 11:59PM EST on the final day of each play's streaming period.

Is the performance password protected?
Yes. Your ticket access link is unique and cannot be shared. If you switch devices or try to log into a second device with your private ticket access link, the stream will cease on the original device and continue in the newly logged-in device.

Can I stream or mirror the show to my smart TV?
You can watch our streaming productions on most internet-connected devices, including your computer, tablet, smartphone, and select smart TVs with email/web browser access. Basically, if you can access your email via your smart TV, you should also be able to click your ticket access link and open the stream in a web browser on your TV. The video player auto-scales to your screen size, so your viewing will always be optimized for your specific device. Our Box Office staff can provide some technical assistance, but please note that we are not equipped to help configure viewing on your specific TV given the wide array of products on the market. We have found the following resource helpful and think you will, too: https://www.wikihow.com/Category:Connecting-Devices-to-Television-Sets

What should I expect for streaming video quality?
All plays this season will stream to you at resolutions up to 1080p HD. Your viewing experience will be determined largely by your individual internet connection, the device you're using to watch, the proximity of your device to your router, and other active devices connected to your WiFi. As with most streaming video platforms, you will automatically see optimized versions of the stream for different devices and connection speeds, in real time. A slower internet connection is indicated by the video buffering, constantly loading or freezing, and choppiness. A good test of your internet strength is to stream Netflix, Hulu, Amazon, etc. The video player auto-scales to your screen size, so your viewing will always be optimized for your specific device.

Can I view Measure for Measure and other upcoming plays offline?
Unfortunately not; these plays are not downloadable. You will need to watch the show from our streaming service via a reliable internet connection.

VIDEO PLAYER CONTROLS

Is closed captioning available?
Yes, closed captioning is available for all streaming plays this season. To enable closed captioning, click the [CC] button on the video player and select English. Captioning can be toggled on/off by selecting either English or Off.

May I pause, rewind, advance, etc. during the performance?
Yes, one of the biggest perks of watching our plays from home is that YOU control the show! Want to grab a snack? Pause. Need to run to the ladies' room? Pause. Missed a line of dialogue or want to re-watch a great scene? Rewind. Video player controls may vary slightly depending upon the device you are using to access the stream, but please feel free to pause, rewind, and/or advance as you wish during the performance. We will include a 10-second intermission for each play, but you can remained paused and take as much time as you like.

How do I switch my view to full screen?
This will depend on the device you are using to access the show. In most cases, you will want to locate and click/tap the icon that looks like a square or has arrows facing in opposite directions.

ERROR CODE MESSAGES

I clicked my ticket access link and got one of the following error codes:
  • ERROR: "This video is not yet available."
    EXPLANATION: Good news! Your private ticket access link works just fine, but the stream is not yet available. The streaming period for each play is listed on the big blue button in your confirmation email.
  • ERROR: "This access code has expired."
    EXPLANATION: Your private ticket access link is no longer valid. This happens for three reasons: (1) your link was already used to watch the show; (2) you are attempting to watch the show after the streaming period has ended; or (3) you may have accidentally launched the show during the streaming period, but did not remain online to watch it. If this last experience happened to you, please contact us at boxoffice@lanterntheater.org or 215.829.0395 for assistance. Our Box Office will be open 12PM to 8PM throughout each play's streaming period; we will remain open until 11:59PM EST on the final day of each play's streaming period.
  • ERROR: "Invalid access code."
    EXPLANATION: Your private ticket access link is no longer valid, usually because we have refunded your ticket order at your request. If you believe that you are receiving this message in error, please contact us at boxoffice@lanterntheater.org or 215.829.0395 for assistance. Our Box Office will be open 12PM to 8PM throughout each play's streaming period; we will remain open until 11:59PM EST on the final day of each play's streaming period.
  • ERROR: "This access code has exceeded the maximum amount of concurrent viewers. Please make sure that you are not streaming on multiple devices. Return to watching on those other devices or close those devices to resume the stream here. It may take up to three minutes for the stream to resume."
    EXPLANATION: Another device has just accessed the stream using your private ticket access link. Each ticket is valid for viewing the show one time on one device only. If you would like to share the show with a friend, your friend will need to purchase their own ticket.
HOW TO CONTACT THE BOX OFFICE

Help! I still have questions.
We are here for you! Please contact our Box Office at boxoffice@lanterntheater.org or 215.829.0395. Our Box Office will be open 12PM to 8PM throughout each play's streaming period; we will remain open until 11:59PM EST on the final day of each play's streaming period if you need assistance.

ADDITIONAL INFORMATION ABOUT OUR 2020/21 SEASON

How will newly filmed plays be safely produced?
We have selected a new slate of plays for 2020/21 that we believe will best suit the times and the specialized safety needs of producing theater during Covid-19. All new productions will be rehearsed, staged, and filmed under agreement with the applicable union and in compliance with current CDC, state, and local health guidelines to avoid the spread of Covid-19, including mask-wearing, social distancing, systematic testing, enhanced building ventilation, and a variety of other measures that place primary importance on the health and safety of our participating artists and staff.

How can I stay in the loop?
Dates for all plays and events will be announced throughout the season as they are confirmed. For the latest updates, make sure you're on our mailing list.


Pictured: Claire Inie-Richards and Ben Dibble in Measure for Measure (2019). Photo: Mark Garvin.
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Header Photo: Paul L. Nolan, Sally Mercer, and Charles McMahon in Copenhagen (2018); Charlie DelMarcelle, Anthony Lawton, Jered McLenigan, and Brian Anthony Wilson in The Resistible Rise of Arturo Ui (2019); Anthony Lawton and Paul L. Nolan in The Craftsman (2017); and Bi Jean Ngo and Peter DeLaurier in The Tempest (2018). Photos by Mark Garvin.

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